Shopicar FAQ

You complete your request online in just a few minutes and receive a transparent offer based on Canadian market data. If it suits you, we schedule vehicle pickup at a location of your choice. After a quick inspection, payment is issued securely. Simple, clear, and pressure-free.

If you would like to see in detail how each step of the sale works, you can visit our dedicated page outlining the full process for selling your car with Shopicar on our Sell My Car page.

Because you avoid meeting strangers, endless negotiations, and uncertainty. Shopicar provides a clear offer, human support, and a secure transaction. You save time, reduce stress, and know exactly what to expect.

And beyond words, our customers say it best. You can read about their experiences on our Testimonials page.

Yes, absolutely. You can speak with an advisor at any time before making your decision. We take the time to answer your questions and clearly explain the offer so you can move forward with confidence.

If you'd like to learn more about the people supporting you, you can visit our Mission and Team page.

Yes. You can continue using your vehicle until the agreed pickup time. It's simply important that the condition and mileage match the information provided during the evaluation.

Once the offer is accepted and the transaction is finalized, our team confirms each step with you. You'll be informed about the pickup scheduling and payment. Nothing happens without your approval.

In most cases, the transaction can be completed within 1 to 5 days. It depends on your availability and the timing of the vehicle pickup. Once the offer is accepted, we quickly schedule the inspection and payment.

We analyze comparable sales, current demand, and real-time market data across Canada. Our goal is to provide you with an offer aligned with your vehicle's true market value — not an approximate estimate. Our approach is based on a clear methodology that you can learn more about on our Sell My Car page.

If you're not satisfied with the best offer, don't worry — the process isn't over. We understand that market conditions can affect pricing, but your vehicle can be resubmitted to our Shopicar network, giving you the opportunity to receive a higher offer. Our team is available to help and discuss your options through our Contact page. There's no pressure or obligation.

We understand how important it is to get the best price for your car, and we work with you throughout the process to ensure you receive the strongest offer possible. In some cases, additional information about your vehicle's condition or current demand for your model may allow us to review the offer. Our team is available to discuss this with you transparently via our Contact page.

Your car's value is determined based on several factors: year, make, model, mileage, overall condition, and vehicle options. We also analyze real-time market data, current demand, and comparable sales in your region. Our goal is to provide a price aligned with your vehicle's true market value.

Mileage and year are two important factors in evaluating your vehicle, but they're not the only ones. To get a better understanding of where your car stands in the Canadian market, you can consult our Vehicle Guides. You can also complete our free evaluation form to quickly find out how much you could receive.

Once you accept the buyback offer and the information provided matches the vehicle's actual condition, the offer is maintained. A quick inspection is carried out at pickup to confirm the details.

No. You are completely free to accept or decline the offer. There is no obligation, no pressure, and no fees if you decide not to move forward.

Selling your car with Shopicar is completely free. There are no fees for the evaluation or for the transaction. You can also get your free online evaluation through our online form with no obligation.

No. There are no hidden fees or commissions. The amount offered is the amount you receive once the offer is accepted.

Once the sale is completed, we handle all the necessary paperwork and financial transactions. You can choose to receive your payment from Shopicar by bank transfer, cheque, or another convenient method. Our team will assist you to ensure the payment process is fast and secure.

You can learn more about the pickup and payment process on our Sell My Car page.

Once the offer is accepted and the transaction is finalized, we take care of all required documents and financial arrangements. Payment is issued quickly and securely, according to the method agreed upon with you (bank transfer, cheque, or another option suited to your situation). Our team guides you every step of the way to ensure everything is clear and simple, with no surprises.

Yes. If you accept our offer, payment is issued quickly and securely according to the agreed method. There are no unnecessary delays or hidden conditions — the transaction is simple, structured, and transparent.

Yes, you can sell your car with Shopicar even if you still have an auto loan. We can help you manage the loan payoff and ownership transfer process. To understand the full process, you can visit our Sell My Car page or contact our team through the Contact page.

Yes, you can sell your car with Shopicar even if it has been in an accident or has other issues. Our team will carefully review all the necessary details about your vehicle's condition and history to ensure we have accurate information before making you a buyback offer and presenting the best possible price.

Yes, you can sell your car with Shopicar even if it is still under warranty.

Shopicar buys out leases from all brands, whether they are nearing the end of the term or still in progress. We pay the remaining lease balance directly to your financial institution. If your vehicle is worth more than the amount owed (positive equity), you receive a cheque for the difference. Simple, fast, and advantageous.

Yes, absolutely. We'll coordinate directly with your dealership and handle the entire process for you. You also benefit from the full tax savings.

Yes, we handle all administrative paperwork and financial transactions on your behalf. We take care of all the required documents and manage the financial process securely and efficiently.

Once the offer is accepted, we schedule the vehicle pickup with you at a time and location that work best for you. A quick inspection is completed to confirm the information provided, and then payment is issued securely. We also take care of the necessary documents and administrative steps to make the transaction simple and hassle-free for you. You can visit our Sell My Car page (internal link) to see the full step-by-step process.

We schedule an appointment based on your availability, at your home or another convenient location. On the scheduled day, our team arrives, performs a brief vehicle inspection, and reviews the final details with you. We take the time to answer any questions so everything is clear. Once payment is confirmed, we pick up the vehicle and you can move forward with peace of mind. Simple, respectful, and stress-free.

Yes, mileage is one of the factors considered in the evaluation. If the actual mileage differs from what was provided during your request, the offer may be adjusted accordingly. That said, our goal is to avoid surprises. During pickup, a quick verification is completed to confirm the details. As long as the information provided is accurate, the offer remains valid.

If you have any doubts or if the mileage has changed since your request, feel free to reach out to our team through the Contact page. Transparency helps prevent surprises and ensures a transaction built on trust.

Yes. Security is at the heart of our approach. With Shopicar, you don't deal with unknown buyers. The transaction is structured, payments are secure, your personal information is protected, and we guide you every step of the way to ensure the sale is completed with complete peace of mind.

No. With Shopicar, you don't deal with unknown buyers or unpredictable negotiations. Our team manages the transaction from start to finish and handles the administrative and financial aspects. You always know who you're dealing with.

To learn more about the people supporting you, visit our Mission and Team page.

Our Shopicar team handles the vehicle pickup and ensures it is completed safely. You receive full payment before we take possession of your car, and the sale is finalized at that moment.

Yes. Trust is at the core of our approach. With Shopicar, you don't deal with unknown buyers or unpredictable negotiations. The process is structured, payments are secure, and every step is clearly explained. Hundreds of vehicle owners have already trusted us to sell their cars simply and with peace of mind. You can also read their experiences on our Testimonials page.

Our goal is simple: to provide a transparent, human, and stress-free selling experience.